SAMURAI EXPORTS

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FAQ

For mass distribution what sizes of t-shirts should we order?

It is always preferable to know the sizes of the users. There are various brands, each following their own size specifications. Therefore, to avoid disappointment following is the size chart for reference
                                                                                      

Why Do Garments fade?
Sunlight contains ultraviolet (UV) radiation which results in colour fading. In summer there is obviously a lot more UV radiation than in winter. Further, since the days are longer in summer, you are likely to have clothes fade more in summer than in winter. It is not just clothes hanging on the line to dry that fade. While you are out in the sun, the clothes you are wearing are being exposed to UV radiation and consequently they tend to fade.
 
You can take some steps to reduce fading when you hang your clothes out to dry after washing them. As a first step, turn your clothes inside out when you hang them out to dry. Any fading which occurs on the inside of the garment is not likely to be noticeable. If you have a rotary clothes line, hang your darker coloured clothes on the inner lines and the lighter coloured clothes on the outer lines. The clothes on the outer lines act as a shade for the inner lines and reduce the amount of sunlight they are exposed to.
 
If you have a fixed clothesline you will know the direction from which the sunlight comes for the time of day when you are drying your clothes. Simply hang the white or lighter coloured clothes in a position so that, as much as possible, they come between the darker clothes and the sun. Finally, do not leave the darker clothes on the line for longer than it takes to dry them. In summer especially, clothes are often dry in under an hour and so dont need to be left out for the whole day.

Minimum quantity I can order?
Although at Samurai Exports we manufacture 2000 pieces a day. The minimum quantity is a single piece from our ready stock of colours and style with branding. Nevertheless, minimum quantity of 100 pieces.

Colour options available in t-shirts?
We offer a wide array of colour options to choose from our ready stocks, if a specific colour is required the same too is possible minimum quantity in Polyester is 300 pieces and for Polyester Cotton 600 pieces.

Can I give a pantone number to match my required color of T Shirts?
Yes pantone number works well with us. Please note that fabric pantone numbers are different from that of paper pantone numbers as the medium of printing is different. We will need the fabric pantone number. If giving a fabric pantone number is not possible a print out of the colour required for matching it manually. 

Can I customize my T Shirt order?
Yes you can style your own T Shirt. Visit “Sample Studio” on the home page. “Sample Studio” is very interactive and simple to use. A minimum quantity of 300 – 500 T Shirts is required for the same depending on the pattern selected.

What type of branding is possible?
Printing or embroidery are the most popular ways of branding. Depending upon the design we suggest the most suited technique. However one needs to remember that Halftone / Photographic images cannot be embroidered. Types of printing possible –

1.    Plastisol Printing - Ideal to print on light/dark garments, has good opacity.  There are special plastisol printing machines for this ink, fine letterings and alignments are easy to attain. This is the most popular technique of printing the world over. Printing cannot be ironed upon.
2.    Sublimation Printing – Printing is possible only on 100% Polyester garment. Excellent vibrancy of colours. A small run of printing too is possible. Unlike transfer printing there is no development cost. The layer of ink cannot be felt.
3.    Pigment Printing - This is a water base method of printing which is possible only on white or light colour garments. Printing can be ironed upon.
4.    Lazor / Digital opaque printing on White or Light Garment – Brilliant reproduction of the design, the turnaround time too is very fast. Ideal technique of printing within a few hours. Nevertheless, the printing is guaranteed to fade with every wash. This technique is ideal for a single day event.
5.    Direct to garment printing- Also known as DTG printing, digital garment printing and inkjet to garment printing, is a process of printing on textiles and garments using specialized or modified inkjet technology. This technology is still at a very primarily stage and is evolving. Printing lacks vibrancy.
6.    Rubberized Printing – Is a rubber based chemical, after printing on the garment the print area is heated from the reverse and the print swells out.
7.    High Density printing: High density printing is done through a process of adding layers of ink on top of one another to create depth and 3D graphics.

Will my T shirt shrink?
Knitted cotton always shrinks on wash. However, the shrinkage is reduced by a process of compacting the fabric before it is stitched whereby the shrinkage is less than 5% (internationally accepted norm)

Will the T Shirts bleed colour?
X tricks & Canyons brand T Shirts are guaranteed for colour fastness. The T Shirts will not bleed or soil other clothes washed along with it. Colour Bleeding normally occurs when poor quality dyes are used to save on cost.

What is GSM?
GSM is the short form of “Gram Square Meter”. This is normally confused with Gms (weight of the garment). It is not possible for a non-industry person to determine the gsm. Of a garment unless a lab test is done to determine the same. It is very unfortunate that a non-industry person normally while comparing the price of a garment of various manufacturers use G.S.M.as a bench mark. Higher the gsm better the quality is an absolutely wrong

What is the difference is between combed / semi –combed T shirt?
There are various qualities of cotton yarn. Combed cotton is superior to semi combed. Cotton balls (bubbles) start surfacing after a few washes if the yarn is a semi combed. 

Delivery Schedule?
In case of urgency our turnaround time could be a few working hours with branding from our stock colours and styles. Ideally we need 15 days to manufacture order specific styles. Nevertheless, the same too varies depending upon various factors such as style, quality and quantity.

How do I get my goods?
We ship the goods via air, rail, road & sea to the destination of your choice on a To-Pay basis.. 

What kind of Artwork is required for branding?
•    .CDR
•    .AI (Adobe illustrator)
•    EPS
 For embroidery a good quality JPG file will suffice. In either case a physical printout is very imperative to match the colours. Please note that the colour on the monitor and output may differ therefore a signed printout is necessary.

How do I decide which quality of T-Shirt should I opt for?
For a non-industry person the best way to determine the quality of a garment is by putting the garment through a wash. If the t-shirt holds good after a wash with regards to colour, shape and feel then it is safe to choose that quality.

Why does the feel of the garment vary from the ordered sample?
Cotton being a natural fibre is very sensitive to moisture. The feel of a garment varies depending upon the season it is manufactured in. Many a times the manufacturer needs to use dryers to dry the fabric, the feel of the garment will vary as compared to naturally dried fabric. In the corporate clothing industry delivery schedules are very crucial, and one cannot allow climatic conditions to affect the delivery schedules.

How much does it cost to have some t-shirts printed?
This depends on several factors. If I may ask you a few questions I will be able to give you a quote for your custom print job. As Screen Printers we should know all the factors that go into producing a custom t-shirt job and know that without getting all the details necessary you cannot give your customer an accurate quote.

Can I get a sample?
Yes you can get paid samples. 

What if I need to order one more t-shirt?
We always suggest our clients that they order an additional buffer quantity while placing the initial order itself. Being manufacturers it is almost impossible to reach the exact quantity ordered for unless we manufacture additional quantity and build it into our costing. This would always increase the cost of the t-shirt to a client therefore willingness to accept a tolerance level of 5% (+) / (-) in the quantity is recommended. Ordering an additional quantity later will cost a lot more.    

Do you have T-Shirts that I can try on?
We always suggest our clients try on the samples to determine the sizes required. Sample can be provided on confirmation of prices for size trials.

What if I need my logo for other types of printing?
If a client has been charged for the logo then we are obligated to give the same to you. Embroidery : Digitized designs can be mailed to you. Printing: We only charge our client for the mesh and positives. Therefore if they need the screens to be given to them then the cost of the metal frames will be charged additional.

Are big brand names better in their qualities?
The quality you see in the retail outlets are not the quality you get to buy 99% of the time. Large brand names does not necessarily imply that the quality is good. Many large and popular brand in the retail segment have also entered the corporate promotional clothing industry. Nevertheless, they have created a separate low cost and quality line of products for the promotional industry which is not retailed. This line of products are being used only to en-cash their brand image. We suggest “buyer beware” and should keep the brand name aside and compare products on the basis of quality.